Known issues
Here you find additional help, something went wrong, known issues or just get some information.
(Issue 1) In case your Cloud Shell
session was closed
Cloud Shell
session was closedSetup the major environment variables we need in the workshop.
Solution: Follow these steps to setup the major environment variables we need in the workshop.
Step 1: Go back to the open browser tab the open Kubernetes Cluster in the IBM Cloud web console.
Now select
Actions->Connect via CLI
on the right-hand side.
In the new window you see all steps to access your Kubernetes Cluster in a terminal session. You can easily copy and paste the commands. We will use these commands later to access the Kubernetes cluster in the IBM Cloud Shell.
Step 2: Setup needed variable you maybe need in your lab
ROOT_FOLDER
of your project
MYCLUSTER
your cluster name
INGRESSGATEWAYIP
needed to create aDNS
INGRESSSECRET
we use for Istio Ingress Gateway configuration
INGRESSURL
we use to access for example theCloud Native Starter
application andKeycloak
(Issue 2) You can't access the Kubernetes Dashboard
When you open up your Kubernetes Dashboard from your cluster from the IBM Cloud WebConsole
and you get following error message:
It cloud be that you are logged on to two different IBM Cloud Accounts
(your IBM Cloud account
and the IBM Cloud workshop account
) in different browser tabs.
Solution:
Just make sure you are signed in to the IBM Cloud Workshop account. To ensure this, just reload the tab on your browser and check the account. Then if you use the correct account it should work.
(Issue 3) Problems with your IBM Cloud Account
IBM Cloud Account
If you have problems with your IBM Cloud Account
please visit the FAQ page from the IBM Cloud support.
For questions like:
How do I resolve errors that occur when creating my account?
Can I sign up for a free trial?
and many more ...
(Note) Find the Certificate Manager of your cluster
IBM Cloud does create for you a free Certificate Manager service instance to manage the certificates for your Kubernetes cluster.
Step 1: Copy the cluster ID
Step 2: Find the resources related to this cluster ID
Step 3: Inspect the given certificates
Last updated